No worries—this happens sometimes, and we’ve got you covered. If your refund check was returned to us, we’re holding it securely and ready to re-issue.
Here’s what to do next:
Just contact us through the Roost App or reply to the email you received. You can either confirm a new mailing address for a replacement check or, even better, we can help switch you to an electronic payment method like Direct Deposit/ACH, prepaid card, Venmo or Paypal for faster delivery.
Once we’ve got the updated info, we’ll get your refund back in motion ASAP.