Yep! If the email came from @joinroost.com, it’s from us. Roost sends reminders to help you set up your refund payment after you give notice of move-out. The email will include the name of the property you lived at, so you know it’s tied to your lease. If a check goes uncashed for a while, we may follow up again—just to make sure you don’t miss your money.
Roost Tip: You can always log in to the Roost App to check the status of your refund. Not sure it’s legit? Our support team is happy to confirm.