When you give notice, you’ll get an email and text from Roost reminding you to set up your refund and update your forwarding address. (Be sure to check your spam folder just in case!)
You have options. In the Roost App, you can select a refund type that works best for you.
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Instant Refund – Get your money fast (usually within 30 minutes of approval) via debit card, PayPal, Venmo, or prepaid card (Zippy!).
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Direct Deposit (ACH) – A good option if you're not in a rush. Takes 2-3 business days.
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Mailed Check – We’ve got that too, but delivery can take 10–14 business days by snail mail.
Got roommates? Make sure everyone agrees on how the refund should be split before you select a method.
Going the check route? Don’t forget to update your mailing address in the app so it goes to the right place.