No worries—this happens sometimes, and we’ve got you covered. If your refund check was returned to us, we’re holding it securely and ready to re-issue.
Here’s what to do next:
Just contact us through the Roost App or reply to the email you received. You can either confirm a new mailing address for a replacement check or, even better, we can help switch you to an electronic payment method like direct deposit, Venmo or Paypal for faster delivery.
Once we’ve got the updated info, we’ll get your refund back in motion ASAP.