Yep! If the email came from @joinroost.com, it’s from us. Roost sends out reminders to help you set up your refund payment once you give notice of move-out. If a check goes uncashed for a bit, we might nudge you again—just to make sure you don't miss your money.
Roost Tip: You can always log in to the Roost App to check the status of your refund. Not sure it’s legit? Our support team is happy to confirm.